Access to OMNY online account is denied if clicked the I DO NOT ACCEPT button.
- Your Consent. “If you do not agree with this OMNY Privacy Policy then do not access or use our OMNY Services.”
2. Types of Information We Collect: name, age, photograph, email address, date of birth, password, mailing address, phone number, credit card, SSN, any disabilities, any special program account, all identifying information provided electively, geolocation information, access device information (cookies, hardware, software, device name, type and version of web browser, referrer address, IP address, tracking), online activities.
3. How We Collection this Information: at registration, linked OMNY and credit cards, participation in Special Programs, at payment, PIN, zip code, billing address; questionnaires and surveys; user comments and feedbacks; correspondence, device configuration, IP address logs, location information, cookies, web beacons, contact information, and other information not listed.
4. How We Use Collected Information: operations, payment issues, announcements, market research, non-identifiable information, permission to post User Content, third party data sharing, and any other use not not listed.
5. Other Essential Uses of Information: law enforcement, fraud detection, emergency service notification.
6. Disclosure of Your Information: data is shared among affiliates, subsidiaries, MTA vendors, transit partners, compliance and legal obligations.
7. Retention of Personal Information: as long as necessary per New York or federal law.
8. How We Safeguard the Information We Collect: OMNY cannot assure loss, misuse or alteration.
9. Disclaimer. There is risk using OMNY and MTA is not responsible if data is stolen.
10. OMNY Account Registration and Controls; Opting Out. Call OMNY at (877) 789-6669.
11. Personal Information of Children Under 13: OMNY will delete data if contacted.
12. Third Party Resources: no control over Apple, Google and other third parties.
13. Applicability to the OMNY Services: OMNY only, not MTA.info, not emails or correspondences not through OMNY directly.
14. Changes to thie OMNY Privacy Policy: anytime.
15. Relationship to Other Agreements. OMNY only, June 10, 2026 version controlling.
16. How to Contact Us: online form; by phone 877-789-OMNY; or OMNY chat.
17. Effective Date: April 7, 2026.